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Frequently Asked Questions


Does Checkered Flag provide loaner vehicles?

We do provide loan vehicles at our BMW, MINI, Jaguar, Porsche, and Audi dealerships who service vehicles if you are over 21 years of age. You must qualify for a loaner vehicle and reserve it at least 48 hours in advance of bringing your car for service. Loaner vehicles are provided based on availability. If you qualify for a loan vehicle, we require a copy of your driver's license, a credit card deposit, and proof of insurance.[close]

Where can I order accessories?

You may order accessories through any of our parts departments or online.

Where can I order parts?

You may contact any of our dealerships to see if we have your part(s) in stock or you may place an online order with us.[close]

If you do not have a part in stock, how long will it take to order?

If we need to order a part, it usually arrives the next business day. You may also place orders for parts over the phone or online and have them shipped to you.[close]

How can I determine when my vehicle is due for its next service?

If you are an existing customer, contact your service adviser who can locate your previous service records to determine what was performed. If you are a new customer to Checkered Flag, we can determine what service is due next for your vehicle.[close]

I did not purchase my vehicle from Checkered Flag; can you still service my vehicle?

Of Course!  As an authorized dealer for each of our brands, we will service vehicles for customers who did not purchase from us.[close]

Do you detail vehicles?

Absolutely!  We do provide detailing services at each of our service locations. We offer different types of detailing packages. You may contact your service adviser for more information. We also fix minor "dings" and perform paint-less dent repair, which does not require extensive body shop work. A service adviser can provide a better assessment of what is needed.[close]




Mon - Fri:  7:30 AM to 7:00 PM
Saturday:  8:00 AM to 1:00 PM

Early Bird drop-off available 24/7



bmwservice@checkeredflag.com
757 490-1111